Process

How we work.

No black box. Here’s exactly what happens after you say yes.

01
Discovery call

We talk through the problem, constraints and timeline — no obligation, no sales script.

Deliverable: shared understanding of scopeDuration: 30–45 min call
02
Proposal & scope

A fixed scope, timeline and price, in writing, before anything starts.

Deliverable: written proposalDuration: 2–4 days
03
Design

Research, flows and interface design, reviewed with you in weekly rounds.

Deliverable: Figma file & prototypeDuration: varies by scope
04
Build

Weekly increments you can click through — working software over static decks.

Deliverable: staging deploysDuration: varies by scope
05
QA & launch

A test pass across devices, then a controlled release to production.

Deliverable: live productDuration: 3–5 days
06
Support

We stay close for the weeks after launch to catch anything real users find.

Deliverable: fixes & monitoringDuration: defined support window
Communication

How we stay in sync

Cadence

a short weekly check-in, plus async updates as work ships.

Channels

Slack or email for day-to-day, Figma and Linear for the work itself.

Response time

we reply within two business days — usually sooner.

Engagement models

Two ways to work with us

Fixed-scope project

A defined deliverable, timeline and price, agreed before work starts. Best for a single product, feature or brand.

Ongoing partnership

A monthly retainer for continuous design and development. Best for teams that ship regularly and need a standing partner.

What we need from you

Setting each other up to succeed

  • A decision-maker available for weekly reviews
  • Access to existing systems, brand assets or codebase, where relevant
  • Timely feedback — the biggest schedule risk on any project is a slow review
FAQ

Questions about how we work

We'll scope the change separately rather than silently absorbing it — you decide if it's worth the extra time and cost.

Weekly reviews exist so this gets caught early. Revision rounds are built into every proposal.

You do, in full, once the project is paid in full.

Always, if you need one — just say so before the first call.

Ready to start?

The first step is just a conversation.

Start a project